A practical guide for improving water supply and sanitation services

To meet the Millennium Development Goals (MDGs) for water supply and sanitation, project planners and service providers and the poor themselves in developing countries will have to overcome a number of barriers that impede the improvement of services for the poor. These Guidance Notes identify a number of institutional, legal, financial, and technical barriers to providing adequate services to theurban poor and propose practical solutions based on the experience of a number of relevant cases. These Notes are aimed primarily at project planners, service providers, and community leaders but provide some suggestions for policymakers. A summary of policy issues is included in the last section.